Reference

aktifqq Privacy Policy for Your Account

Our Privacy Policy explains what aktifqq collects when you open an account, use the mobile browser from login to the lobby, or check DANA and QRIS status.

Account dataWallet referencesCookie choicesAccess requests
aktifqq aktifqq Privacy Policy for Your Account
REQUEST SUPPORT

Privacy Questions Meet A Clear Path

A privacy question should not get lost beside a wallet issue. We route account, payment-reference and data-access requests through the support form linked from your account area, where you can include the email or phone used during account creation. Include a receipt reference from QRIS or a bank transfer when it helps us locate the correct record.

Team online

Account access

Use the account support form when your login, phone verification or identity details need correction. We may ask for matching account details before discussing personal data.

Wallet references

For DANA, OVO, GoPay or QRIS records, send the payment reference and date through the account support path. We use those details to locate status data without requesting your wallet password.

Data requests

Ask for a copy, correction or explanation of your personal data through the same support form. We confirm the account step first, then reply about the request and any legal restriction.

DATA HANDLING

How aktifqq Applies This Policy

We apply this Privacy Policy to the account journey rather than treating every signal as the same.

Account records

We use your submitted contact details and phone-verification status to identify the account connected to a request.

Device signals

When you move from mobile login to the lobby, we may record browser type, device information and security events.

Cookie choices

Cookies can remember session settings and help us understand account navigation.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can connect a receipt to your account.

Security review

We compare login, device and verification signals when access looks unusual.

Retention and changes

We keep records for security, dispute handling or legal duties, then remove or restrict them when no longer needed.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the searches we hear most often about account data, local wallets, device access and requests. If your situation is not covered, use the account support form and include enough detail for us to locate the relevant record.

We may collect account contact details, phone-verification status, login events, device and browser signals, support messages, game-room access records and payment references linked to DANA, OVO, GoPay or QRIS.

No. Our policy process uses payment references, receipt details and status records. We do not ask for your DANA, OVO or GoPay wallet password when checking an account payment.

Open the support form from your account area and ask for a data copy or processing explanation. We first confirm the account details, then respond about the available records and any restriction.

Yes, you can request a correction through the account support form. Tell us which contact, verification or payment-reference detail is inaccurate, and we may ask for matching information before changing it.

Device and browser signals help us identify unusual login activity and protect account access. They also help diagnose a failed mobile session between login and the lobby without reading unrelated device content.

We retain records for the time needed for account security, dispute handling, legal duties or an open request. When a record is no longer needed, we remove it or restrict further use.

Yes. Data access, correction and deletion options depend on local law. Send your request through the account support form, and we will explain what can be provided for your account.